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Our Store Policies
Coupons, Discounts, Special Orders, and more!
Coupon/Discount Policy
25% OFF Action Advertiser Coupon:
- May only be used on one item per day (most expensive item).
- No double Discounts (including Senior discount).
- Not allowed to customers who get special pricing.
- Not redeemable with any other coupon.
10% Senior Supplement Discount:
- Must be a Senior
- Only applicable to supplement products
- May not be used in addition to the 25% off Action Advertiser Coupon
10% Case Discount:
- All cases must be Special Ordered
- Cannot "Mix-n-Match" similar products
- Must be a full case of the same item
Manufacturer Coupons:
- Limit one Store/Manufacturer coupon (paper or digital) per item purchased
- Acceptance is subject to any restrictions on the coupon from the manufacturer
- All coupons will be accepted at face value on the purchase of the correct description on the coupon:
- Brand
- Size
- Quantity
- Color
- Flavor
- Expired coupons will not be accepted
- We do not accept coupons presented on an app or mobile device.
- We do not accept coupons that are copied, blurry, out of proportion, altered, or that will not scan at the point of sale
- We limit coupons to three (3) of the same coupon per day, per household, unless otherwise noted restrictions on the coupon
- If the order total is negative from coupon use the balance will be added to the merchandise return card
The store manager has the right to accept, decline, or limit the use of ANY coupon or offer.
Return Policy
Village Market Return Policy
- Returns within 30 days with receipt.
- Refund will match the original payment method (i.e. if paid with credit/debit refund goes back on the card)
- NO CASH REFUND without a receipt present
RETURN FORM NEEDS TO BE FILLED OUT
- With name, phone and reason for return
NO RETURNS ON:
- Probiotics, frozen or refrigerated
- Clearance items (due to damaged or expired)
- Special Orders unless defective
- Seasonal Items
OPEN ITEMS refunded at only 50% of the purchase with a receipt
PRODUCE ITEMS: Satisfaction and 100% guarantee on all produce with a receipt
SUPPLEMENT & HBA BRANDS: Satisfaction and 100% guarantee with a receipt on the following brands:
- Aloe Life
- Barlean's
- Bluebonnet
- Enzymatic Therapy
- Garden of Life
- Natural Defense Deodorant
- Natural Factors
- Nature’s Plus Source of Life
- New Chapter
- Nordic Naturals
- NOW
- Positive Power (Cell Power & Super Silica)
- Renew Life
- Source Naturals
- Solaray
- Solgar
- Terry Naturally
Returns without receipt MUST BE AUTHORIZED by MANAGEMENT. Will need to establish an account if there is not one already, with NAME, ADDRESS, & PHONE #.
Refund may be authorized at the time of return or may take until the next business day for approval.
Large cash refunds (over $25) may not be done unless ample money is in the register. We reserve the right to process large cash refunds by check, which may not occur until the following business day.
Special Order Policy
Special orders
- If we stock it & it's on our shelf, we will pull & hold the product for you.
- If we stock it but it's out on the shelf, we will order your desired quantity on the corresponding supplier's next order.
- If we stock it & you want a large amount, we ask that you special order case(s) ahead of time.
- If we do not stock it but it is available through one of our many suppliers, it is a mandatory case order. So, if the item comes as a case of 6, then you will be informed and will have to decide if you would like to pursue the product.
10% Case discounts will be applied for all Pre-ordered Case Special Orders!
Reduce, Reuse, Recycle
Reusable Bags: Customers may bring their reusable bags while shopping at Village Market we encourage it! Our other bagging options include Recycled Paper Bags, Plastic (for those heavier items), or Boxes from products coming in.
BYOC: Bring Your Containers:
Customers may bring in their containers to refill their spices or to fill up on our Handmade, Fresh from our Kitchen Hot Soups! Please be aware that we will need to weigh your container before you fill it. See a clerk about weighing your containers.
Our Hot Soup Containers are Compostable + Biobased. Our Cold Soup Containers are 100% BPA-Free Plastic.
Moving Boxes: If you need a few moving boxes, we usually have some saved for this purpose!